SHIPPING + RETURNS

This Page will outline the basic shipping policies we follow. By ordering you acknowledge and accept the terms below

Do you ship internationally? If so, which countries do you ship to?

Yes! To ship internationally, we partner with Global-e. Global-e is a trusted global ecommerce vendor whose solution allows Us to provide the best possible user experience to our international customers.
Please select the country switcher dropdown to see which countries we ship to and select accordingly. Once you are in checkout, you will see local payment methods and calculations for any appropriate shipping, duties, taxes and other customs fees.

Are duties and taxes included at checkout?

Duties and taxes are calculated based on the items ordered, shipment destination, and the value
of the purchase.
If duties and taxes are charged at checkout, they will appear as a separate line item. If they are
already included in the product price, there will be a note at checkout clarifying. Some countries
require duties and taxes to be paid upon delivery and they will be the customer’s
responsibility. It will be noted at checkout for full transparency before you order.

Where can I track my order?

You can view your order tracking
https://web.global-e.com/Order/Track/gsBN4 and more information on

Shipping

Excluding launch days, all orders placed before 2pm will be dispatched the same working day. Once dispatched your order should arrive within the approximate timescales:

Canada: 2-4 Business Days

USA: 1-3 Business Days 

UK: 3-5 Business Days 

Other EU Locations: 3-5 Business Days 

We are not responsible for any duties received apon delivery. 

We are NOT responsible for any parcels claimed to be lost or stolen if marked DELIVERED by the carrier company. 

Returns

We do not offer free returns. Meaning any return request, postage for the parcel to be returned will be paid by the customer. Return requests can only be accepted if request occurs within 5 days of when it was received. 

To return an item it must be in the original condition it was sent in (Dust bags, Tags, and unworn). If the garment is received and perceived otherwise we will deny the return request and send it back to you. 

The refunded amount will not include the initial shipping value you paid, as its money already spent to get the parcel to you. The Shipment fee on your parcel will not be refunded.

BLACK FRIDAY/CLEARANCE ITEMS ARE FINAL SALE*

Exchanges

If an exchange is needed you have 5 days from when the item was received to request an exchange. Postage fee to get the item back to us will be paid by the customer and will not be refunded.  

To exchange an item it must be in the original condition it was sent in (Dust bags, Tags, and unworn). If the garment is received and perceived otherwise we will deny the return request and send it back to you. 

Pre-Orders

If a product is a pre-order it'll be clarified in the item details. Pre-Orders will be shipped within 40 Days of when the order has been submitted.